Free Shipping Australia Wide! Help Centre

Welcome to our Help Centre page. Here you will find our Frequently Asked Questions (FAQ), important links and info on how to contact us.



I haven't received my order yet?

An email is sent to you with delivery information when your order is sent. Sometimes this emails gets list or thrown into a spam folder somewhere, so double check. If you still haven't received it or the tracking information please get in touch and our team will give you the latest update! Do quote your order number if you have it handy.

Will this dog bed suit my dog?

Sizing for all dog beds are listed on the product page description but we're more than happy to advise which dog beds & sizes are suitable for particular dog breeds. Just get in touch and we'll provide our advice based on our experience of selling hundreds of dog beds Australia wide. 

Do you ship to xxxx?

If you are in Australia we can send you a dog bed! We use Toll and Australia Post so send dog beds to every corner of this wonderful continent. As long as you have an Australian Post code we can get you a bed. DId you know we've even sent a handful of beds to Christmas Island (postcide 6798) and the Cocos Island (6799)!! We haven't sent one to the Austrlaian Antarctic bases yet but we certainly can and would sure love to one day.




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